Shipping

We ship Internationally to select countries.

Please allow up to two business days for us to process your shipment (excludes weekends, holidays, and holiday peak seasons). Please note express shipment's transit times are not including the shipping and handling time. A tracking number will be sent to you once your order has been shipped. Matice Ahnjamine is not responsible for any delays due to carrier constraints. 

*Express orders placed on Friday will be shipped out on Monday.

Shipping Rates & Times

Standard: UPS Ground® $10 flat-rate delivered within 3-5 business days

Express: UPS 2nd Day Air® $25 flat-rate delivered by the end of the 2nd business day from the day it was shipped (please allow for shipping and handling as well)

International: Cost and transit time calculated at checkout

International

All customs and duty fees are the customer's responsibility to pay. Please contact your local customs office if you have any questions regarding the duty fee for your order. Shipping costs are non-refundable, which includes returns, unclaimed or refused packages and/or failure to pay duty fees upon delivery.

If the customer refuses or does not claim the package, Matice Ahnjamine will contact the customer via email on file to issue store credit in the form of an e-gift card minus the original shipping charges.

Matice Ahnjamine is unable to return packages if the following reasons occur:

Refused package
Unclaimed package
Failure to pay duty fees

Any questions concerning our policy on refused or unclaimed packages should be sent via the Contact page prior to purchasing. 

MISSING, LOST OR STOLEN PACKAGES

Shipments that have arrived at a processing facility (USPS or DHL) and/or shipments that have been marked delivered and are missing, lost, or stolen are the sole responsibility of USPS or DHL Express. Matice Ahnjamine will not be obligated to handle such issues. For more information please contact us via the Contact page.